Stay on top of compliance

The Verio Compliance Centre keeps your evidence, audits and policies in line with the CQC framework โ€” every day, not just before an inspection.

The CQC framework

Your evidence maps to the five key questions

The CQC looks at five key questions with 34 quality statements. Verio maps your day-to-day records to them as you work.

SafeSafeguarding, incidents, medicines, safe staffing and infection control.
EffectiveAssessments, outcomes, consent, staff skills and joint working.
CaringKindness, dignity, independence and person-centred daily records.
ResponsivePersonalised planning, complaints and end-of-life care.
Well-ledGovernance, audits, learning culture and leadership.
How it works

From daily records to inspection evidence

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Evidence mapping

Every log, incident and audit is tagged to the relevant quality statements. Your evidence builds itself while your team does their job.

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Scheduled audits

A rolling calendar for medication, care plans, infection control, health & safety โ€” with scored templates and completion tracking.

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Mock inspections

Run a self-assessment against all five key questions and get a readiness score with a prioritised action plan.

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Policy library

Policies and procedures tailored to your service type, with version control, review dates and staff sign-off tracking.

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Notifiable events

Serious incidents automatically trigger statutory notifications with pre-filled forms and a full audit trail.

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Governance dashboard

One screen showing overdue reviews, open actions, training gaps and audit scores across all locations.

All four UK regulators

Wherever you're regulated, we've got you covered

Verio works with CQC in England, Care Inspectorate in Scotland, CIW in Wales and RQIA in Northern Ireland โ€” with templates matched to your nation.

  • Framework mapping per regulator and service type
  • Policy updates when guidance changes
  • One standard across every location in your group
  • Export evidence packs in minutes
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Compliance FAQs

Common questions

What evidence do CQC inspectors expect to see?

They want to see consistent safe, effective, person-centred care. That means care records, trained staff, completed audits, action plans and good governance. Verio builds this evidence every day as your team works.

What are the quality statements?

34 "we" statements that replaced the KLOEs. They describe what good care looks like under each of the five key questions. Verio tags your records to them automatically.

How often should policies be reviewed?

At least once a year, and whenever regulation or guidance changes. Verio tracks review dates, sends reminders and records staff sign-off.

Can Verio help with an upcoming inspection?

Yes โ€” run a mock inspection to get a readiness score and action plan, then export an evidence pack organised by key question.

Be ready when they arrive

See how the Compliance Centre turns everyday records into inspection-ready evidence.

Book a demo Try the prototype