Cookies Policy

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help us remember your preferences, analyse how the site is used, and deliver secure logins.

2. How we use cookies

We use the following categories of cookies:

• Essential — required for the platform to function (session management, authentication, security). No consent needed.
• Functional — remember your preferences and settings (e.g. theme, language).
• Analytics — help us understand how visitors interact with our site (e.g. page views, feature usage). We use anonymised, aggregated data only.

3. Third-party cookies

We may use trusted third-party services that set their own cookies:

• • Hosting and infrastructure providers
• • Customer support and live chat tools
• • Analytics platforms (anonymised usage data)

4. Managing cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential cookies may prevent the platform from working correctly.

5. Changes to this policy

We may update this Cookies Policy from time to time. Changes will be posted on this page with an updated revision date. Where material changes are made, we will notify account holders directly.

6. Contact

For questions about our use of cookies, contact sboniface@c2flexicare.co.uk.